Alle Stellenanzeigen
jobposting header
jobposting header

Training Consultant (m/f/d)

JOB OVERVIEW
access_time
Immediately
work_outline
Full time
location_on
Cologne or remote within Germany
JOB DESCRIPTION

Who are we?

We're a technology company laser-focused on improving how people learn the language and behavioral skills they need to thrive in intercultural working environments.

Our global presence in 14 countries across three continents and a staff of more than 30 nationalities help us find solutions for enterprises to shatter cultural barriers to unleash the full potential of their international teams. Around 400 Learnshippers globally have decided to join us already, and we hope that with your passion for language, technology, and lifelong learning, you too will join us soon.

 We are looking for a Training Consultant in Cologne or remote within Germany at the earliest possible starting date. Please read the below description carefully and feel free to connect with your recruiter for any questions.

We can't wait to meet you!

What you can expect here:

As Training Consultant, you will assist our Customer Success and Growth organization by responding to customer and prospect queries, conducting consultation meetings with end-users, and managing the inquiry through the enrollment process. In addition, you will maintain, updated and accurate record-keeping of the lead pipeline and closed opportunities. You will collaborate with the Account Executive and Customer Success Manager to support the growth of our existing client portfolio. We are looking for a highly organized and experienced professional with knowledge of sales and customer service best practices with an interest in Learnship vision, mission, culture, and values.

  • Respond to incoming customer and prospect inquiries via email and landing pages
  • Schedule and conduct consultation meetings to sell the appropriate Learnship training solution to end-users
  • Update and maintain customer follow-up system from inquiry to close - Report on account pipeline
  • Create and send training recommendation
  • Work in collaboration with Account Manager and Operations teams to achieve monthly registration targets and conversion ratios
  • Maintain customer satisfaction through timely response, proper solution recommendation, and customer retention activities - Build rapport and trust with customers and colleagues in the virtual environment

What you can expect here:

  • Relevant Bachelor’s degree. Highly proficient in German and English – any additional language is a plus.
  • Proven experience in the language learning sector, internet technologies, e-Learning, or corporate education markets is preferred
  • Ability to work effectively across cultures and in a virtual environment.
  • Prefer 1-3 years of sales experience on an international level; experience with KPI analysis is required.
  • Good presentation and communication skills to maintain and build networks with both external and internal stakeholders (Clients, Teams, colleagues, etc.)
  • Proficiency in Microsoft Office and Salesforce.com is required.

Inclusion:

Wait, you don’t tick all the boxes? No problem, we still encourage you to apply. Everybody has a talent.

Here’s what’s on the table

  • Working on an innovative future-orientated product
  • Working remotely up to 4 weeks a year ** within the EU **
  • Work equipment plus additional equipment
  • We have it all: Remote within Germany, a modern office in Cologne/Berlin with a rooftop) terrace, or hybrid you decide
  • Contribution towards a pension scheme, KVB job ticket (Cologne & Berlin), and various corporate discounts
  • 27 days of annual leave + 4 half-day global holidays: 4th of July, Chinese Moon Festival, Indian Diwali, and Cologne Carnival
  • Team events, flat hierarchy & Discounted Languages Courses

If you are up for a challenge and are interested in joining our team, please submit your CV and cover letter including your earliest possible start date and salary expectations in English.

We look forward to receiving your application!

Learnship is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status

Benefits
home_work_outlined
Home Office
person_outline
Yasha Mathur
Get in touch with us!
Get in touch with us!